Overview

Vinelight (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our website or engaging our services, you consent to the practices described below.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Business name
• Project details
• Billing information

Website & Usage Data

• IP address
• Browser type
• Pages visited
• Time spent on our site
• Cookies and analytics data

We use this information to improve our website, understand user behaviour, and enhance your experience.

How We Collect Information

We collect information through:

• Website forms
• Email communication
• Project enquiries
• Analytics tools (e.g., Google Analytics)
• Direct client interactions

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotes and proposals
• Deliver branding and website design services
• Manage billing and accounts
• Improve our website and services
• Send updates or important notices related to your project

We do not and will not sell or rent your information to third parties.

Sharing Your Information

We may share information with trusted third‑party providers who assist in delivering our services, such as:

• Hosting providers
• Email and communication platforms
• Project management tools
• Analytics services

These providers are required to handle your data securely.

Cookies & Analytics

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function as intended.

Analytics tools help us understand website performance and user behaviour.

Data Storage & Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. However, no online system is completely secure, and we cannot guarantee absolute protection.

Accessing or Updating Your Information

You may request access to the personal information we hold about you or ask for corrections if details are inaccurate.

External Links

Our website may contain links to third‑party sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact

For privacy enquiries or data requests, please contact us.